Working From Home: Improving Wi-Fi performance
Working From Home: Improving Wi-Fi performance
Here are some less well-known ways to improve connection speeds on home Wi-Fi networks…Change the channel that the router is transmitting on by using a free phone app to check which channel has the...
Working From Home: Web conferencing
Working From Home: Web conferencing
With the right technology, web conferencing can make working from home a much more social and productive experience.Audio qualityA common problem on conference calls is echo, which is caused by the...
Working From Home: Staying healthy & productive
Working From Home: Staying healthy & productive
When working from home for long hours each day, it's important to create a comfortable environment. Computer screens, TVs and smartphones emit blue-light that can damage our health. Studies show that...
Building a Device Choice Program
Building a Device Choice Program
Your planned program, where employees are offered a choice of company-owned devices, can improve end user satisfaction and flexibility, at the same time ensuring data and device security. As you...
Industry Advisory: HighTech – Why Lenovo
Industry Advisory: HighTech – Why Lenovo
We have helped thousands of technology companies just like yours unlock the power of IT. Our workforce-enabling technology and business-boosting services help align IT strategy with business goals to...
Move Beyond Passwords to Multi-Factor Authentication
Move Beyond Passwords to Multi-Factor Authentication
Organizations that are not yet using multi-factor authentication (MFA) may be exposing their intellectual property and customer data to greater risk. Not only is MFA more secure, it also provides a...
Best Practices to Support Users Across Multiple Locations
Best Practices to Support Users Across Multiple Locations
It's common for companies in the high-tech sector to have multiple locations each with users that need to be supported. Although this can present some complications, it is easier to manage with the...
Transitioning from Reactive IT
Transitioning from Reactive IT
Reactive or break/fix IT can easily end up costing more than a proactive support model. Formulating a transition plan that includes a cost/benefit analysis will get you started on the path to...
Streamline Customer Service with AI
Streamline Customer Service with AI
Tech companies are integrating AI with service operations to improve efficiency and customer satisfaction. Not only does AI enable 24x7 self-service to answer many support questions, for organizations...
Industry Advisory: HighTech – Growth - Mature
Industry Advisory: HighTech – Growth - Mature
Managing constant change, speeding time to market, turning customer data into insights – the influence of IT in a high-tech organization can be both tactical and strategic. This report will help you...
Connect Your Business to The Future With Cloud
Connect Your Business to The Future With Cloud
Hi-tech companies are at the forefront of enabling newer, improved technologies to help various aspects of business; from manufacturing to operations to business processes. So it is highly unlikely...
Improving Productivity with Web Conferencing and Smarter Tools
Improving Productivity with Web Conferencing and Smarter Tools
Most organizations in the high-tech sector want to make it easier for employees and clients to meet anywhere, any time. Whether delivering educational webinars, conducting product demos, or delighting...