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Technology’s role in employee experience

For every $1 spent on improved employee experience (EX), firms see $5 in increased productivity, agility, and customer satisfaction. But what role does IT play in creating positive EX? A new 2020 commissioned study conducted by Forrester Consulting (on behalf of Intel® and Lenovo) reveals that employees’ satisfaction with IT has a substantial impact.

In this video, Dave Johnson, Principal Analyst with Forrester, discusses the impact of IT on positive EX. One surprise: Employees often understand the importance of their devices better than IT decision makers do.

Study: Invest In Employee Experience (EX), Drive Your Bottom Line Growth

The study leaves little doubt about the importance of technology for positive employee experience. Yet there’s a clear disconnect between what decision makers believe and what employees actually say about technology.

Infographic: Invest in Your People to Improve EX

When your employees demand better IT, listen! This infographic gives you a quick look at the study’s key insights — for instance, ITDMs expect to increase their EX investment by 53% over the next two years.

Technology’s role in employee experience

For every $1 spent on improved employee experience (EX), firms see $5 in increased productivity, agility, and customer satisfaction. But what role does IT play in creating positive EX? A new 2020 commissioned study conducted by Forrester Consulting (on behalf of Intel® and Lenovo) reveals that employees’ satisfaction with IT has a substantial impact, with PCs driving positive EX. Lenovo’s modern devices with Windows 10 Pro give your employees the seamless technology experience they’re looking for.

Video: IT investments improve EX

In this video, Forrester Principal Analyst Dave Johnson discusses key findings spotlighting the importance of technology for positive EX. One surprise: Employees often understand the importance of their devices better than IT decision makers do.

Study: Invest In Employee Experience (EX), Drive Your Bottom Line Growth

The study leaves little doubt about the importance of technology for positive employee experience. Yet there’s a clear disconnect between what decision makers believe and what employees actually say about technology.

Infographic: Invest in Your People to Improve EX

When your employees demand better IT, listen! This infographic gives you a quick look at the study’s key insights — for instance, ITDMs expect to increase their EX investment by 53% over the next two years.

Make work-from-anywhere work for your business

You’re not tethered to your desk, so it’s great to have a PC that doesn’t act like it. Our ThinkPad X1 Nano laptops with Windows 10 Pro go where you go, work the way you want, and deliver heavyweight performance in a lightweight chassis at just two pounds. State of the art connectivity is provided by WiFi 61 and optional 5G2 will deliver higher bandwidth capability and drive new levels of always on always connected efficiency and collaboration in a new hybrid working world.

 

1 Requires separately purchased Wi-Fi router and plan that may vary by location. Additional terms, conditions and/or charges apply. Wi-Fi 6 speeds are typically up to 9.6 Gbps compared to Wi-Fi 5 with up to 3.5 Gbps. Connection speeds will vary due to location, environment, network conditions and other factors

2 Requires 5G network service and separately purchased cellular data plan that may vary by location. Additional terms, conditions and/or charges apply. Connection speeds will vary due to location, environment, network conditions and other factors.

Hear from the experts

Take five minutes to get data, insights and practical advice on cybersecurity from a Lenovo pro. Incorporating Lenovo’s ThinkShield options, ThinkPad Secured-core PCs offer the highest level of protection available out of the box. By deeply integrating hardware, firmware and the Windows 10 Pro operating system, Secured-core PCs like the ThinkPad X1 Carbon are secure by design and are constantly protected against threats.

Sarah Choi


Commercial Cybersecurity Solutions Manager

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