Power To The People

With more and more countries adopting smarter cities and transparent public services, governments around the globe are adopting digital technologies.

Digital Transformation

According to Forrester Technographics, 26% of IT budgets are devoted to digital transformation; the public sector is all set to ride the digital revolution. Meeting the increasing demands and expectations of digital users, public bodies across the globe are working to offer citizen services online. But there is still a long way to go. Online experiences should be seamless, responsive and user friendly. To enable better digital services, public sector organizations first need to transform themselves internally, with the right technology deployments. Starting with endpoint devices for government employees, to cloud based operations for better agility, security and interoperability.

Respond To Constituents Faster

Faster response cycles need interconnected systems and operations. It is for this reason that many public sector agencies are migrating existing infrastructure to either public, private or hybrid cloud. But with cloud and cloud based apps, the endpoint devices that employees are using should also be upgraded. These devices need to have better connectivity, flexibility and security features.

Government Agencies Embracing Mobility

With collaboration as key to smoother and more efficient operations, its no surprise that smartphones and tablets are proliferating in the public sector. But with more mobile devices on the network, managing security is more complex. Ensure that all the mobile endpoint devices have security and control features integrated at the hardware and OS level itself.

Power To The People

By 2020, as artificial intelligence is more widely adopted in back-office systems and citizen self-services, 15% of national government workers will shift their job roles to more complex problems, and interactions.

IDC FutureScape Report 2017