Accidental Damage Protection

With today’s workforce going mobile, accidents can happen anytime, anywhere. What do you do when devices not covered by normal warranty are damaged?

Lenovo’s mobile repair data indicates that within the first three years, a significant percentage of users will experience damage to their device which is not covered by warranty.

Accidental Damage Protection (ADP) supports customers beyond our normal warranty, providing coverage for accidental damage due to electrical surge, liquid spills, drops or bumps, and LCD damage. Although many manufacturers limit the number of claims to once per year, Lenovo provides continued coverage and multiple repairs, or a single replacement of your laptop or desktop.

ADP offers your organization:

Accidental Damage Protection

Although many manufacturers limit the number of claims to once per year, Lenovo provides continued coverage and multiple repairs, or a single replacement of your laptop or desktop.

Covers multiple repairs, or a single replacement of a device
Covers multiple repairs, or a single replacement of a device

Peace of mind: avoid unexpected costs associated with replacing damaged system parts.

Includes labour, parts and system replacement if repair is impossible
Includes labour, parts and system replacement if repair is impossible

Comprehensive coverage: labour, parts, and full system replacement in cases where repair is not possible.

Performed by technicians using Lenovo Qualified parts
Performed by technicians using Lenovo Qualified parts

Quality assurance: performed by Lenovo trained technicians using qualified parts.