Developing a Scalable Tech Support Strategy
Developing a Scalable Tech Support Strategy
While workplace technology increases employees’ flexibility and productivity, it also greatly increases their expectations. Whether product design, facility inspection or customer support, all...

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High-Tech Articles

Working From Home: Improving Wi-Fi performance
Working From Home: Improving Wi-Fi performance
Here are some less well-known ways to improve connection speeds on home Wi-Fi networks…Change the channel that the router is transmitting on by using a free phone app to check which channel has the...
Working From Home: Web conferencing
Working From Home: Web conferencing
With the right technology, web conferencing can make working from home a much more social and productive experience.Audio qualityA common problem on conference calls is echo, which is caused by the...
Working From Home: Staying healthy & productive
Working From Home: Staying healthy & productive
When working from home for long hours each day, it's important to create a comfortable environment. Computer screens, TVs and smartphones emit blue-light that can damage our health. Studies show that...

Public Administration Articles

Working From Home: Staying healthy & productive
Working From Home: Staying healthy & productive
When working from home for long hours each day, it's important for public sector professionals to create a comfortable environment, as they may not be used to operating from their home. Computer...
Working From Home: Improving Wi-Fi performance
Working From Home: Improving Wi-Fi performance
Some public sector workers can help to maintain critical services while working from home. Here are some less well-known ways to improve connection speeds on home Wi-Fi networks…Change the channel...
Working From Home: Web conferencing
Working From Home: Web conferencing
With the right technology web conferencing can make working from home a much more social and productive experience, enabling some public sector employees to maintain important services, and provide...