hybrid healthcare

Is hybrid healthcare the great unifier?


Bring the physical and virtual together for a better patient journey.

A strong hybrid approach improves the care journey for patients, providers, hospital systems, and clinics alike. It all begins with embracing virtual care.

  • More than half of all consumers expect to use virtual visits more often. Of those who haven’t used them, 65% are willing to try.1
  • 84% of physicians offer virtual visits.2
  • Health systems expect telehealth to make up about 25% of patient visits in the next five years.3

But the road to hybrid healthcare hasn’t been without obstacles. 53% of consumers who had a virtual visit encountered at least one issue during the visit.4 75% of healthcare leaders said tech challenges were the thing creating the barriers to their organization’s video visits.1

What keeps hybrid healthcare advancing is integration — the physical and digital joining in one fluid experience.

Three questions you need to ask about hybrid healthcare

Virtual health and hybrid care are still new. Patients and providers are still figuring out which tools and processes are the best fit.

The guiding principle should be the belief in patient-first healthcare powered by people-first technology. When your teams are collaborating, this is exemplified by platforms like Microsoft Teams with Windows 11.

When incorporating the patient’s journey into the collaboration, your enhancements should focus on answers to the following questions:

  1. How patient-focused is your hybrid care program?
  2. How should your organization identify and implement integrations?
  3. How seamless is the experience?

Find the answers to these questions, as well as revealing stats, in our new guide to solutions for hybrid healthcare.

Download guide