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Technology’s role in employee experience

For every $1 spent on improved employee experience (EX), firms see $5 in increased productivity, agility, and customer satisfaction. But what role does IT play in creating positive EX? A new 2020 commissioned study conducted by Forrester Consulting (on behalf of Intel® and Lenovo) reveals that employees’ satisfaction with IT has a substantial impact.

Video: IT investments improve EX

In this video, Dave Johnson, Principal Analyst with Forrester, discusses the impact of IT on positive EX. One surprise: Employees often understand the importance of their devices better than IT decision makers do.

Study: Invest In Employee Experience (EX), Drive Your Bottom Line Growth

The study leaves little doubt about the importance of technology for positive employee experience. Yet there’s a clear disconnect between what decision makers believe and what employees actually say about technology.

Infographic: Invest in Your People to Improve EX

When your employees demand better IT, listen! This infographic gives you a quick look at the study’s key insights — for instance, ITDMs expect to increase their EX investment by 53% over the next two years.

Technology’s role in employee experience

For every $1 spent on improved employee experience (EX), firms see $5 in increased productivity, agility, and customer satisfaction. But what role does IT play in creating positive EX? A new 2020 commissioned study conducted by Forrester Consulting (on behalf of Intel® and Lenovo) reveals that employees’ satisfaction with IT has a substantial impact.

Study: Invest In Employee Experience (EX), Drive Your Bottom Line Growth

The study leaves little doubt about the importance of technology for positive employee experience. Yet there’s a clear disconnect between what decision makers believe and what employees actually say about technology.

Infographic: Invest in Your People to Improve EX

When your employees demand better IT, listen! This infographic gives you a quick look at the study’s key insights — for instance, ITDMs expect to increase their EX investment by 53% over the next two years.

Hear from the experts

Take five minutes to get data, insights and practical advice from a Lenovo pro. Jimmy Smith shares guidance to help your business find the smarter way forward in the coming months.

Jimmy Smith


NA ThinkVision Product Manager

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Intelligent solutions for your business

Hear from the Experts

Sarah Choi shares guidance to help your business find the smarter way forward in the coming months.

Productivity Market Insights

Is your company providing the right tools to support employee experience? We share the data on 3 key trends you need to be aware of.

Productivity Infographic

How is your company balancing employee productivity and wellbeing? See how Lenovo can help you improve the employee experience. 

Collaboration

Employees spend up to 80% of their time in collaborative work. How does Lenovo create smarter connection and productivity?

Market Insights

How is your competition responding to modern work? We share the data on 5 key business trends you need to be aware of.

Remote Deployment

It doesn’t get much smarter than zero touch. Devices arrive primed for productivity, reducing user setup time by 90% or more.

Modern IT

Speed forward with premium power and versatility. Lenovo’s modern portfolio of automated IT helps you find smarter solutions.

Modern Devices

Find out how the ThinkPad® X1 Carbon was named Laptop Mag’s best business laptop three years in a row.1

1 https://www.laptopmag.com/articles/best-business-laptops

Premier Support

Global, unscripted round-the-clock tech support. Find out why 88% of customers would recommend us to a friend.

Employee Insights

Only 56% of employees have the tech they need for remote work. Find out what your business needs to adapt, quickly.

Security Infographic

The threat landscape is rapidly shifting. Learn how Lenovo can help you better protect your employees and your business. 

Security Market Insights

How is your company responding to security threats? We share the data on 5 key trends you need to be aware of.

Hear from the Experts

Thomas Butler shares guidance to help your business find the smarter way forward in the coming months.

Smarter Technology in Action

Discover how Lenovo’s advanced technology is transforming the way we all live, learn, work and heal.

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Lenovo is here to help you move forward smarter with the latest insights and innovations. We’ll be updating this site regularly, so check back to get additional resources and expert advice.

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